Our Purpose, Vision, and Values
Scaling impact and efficiency to create better places and better lives.
Our business-critical facilities services are designed to make an immediate local impact, creating better places, better lives, and stronger communities. We make a difference by upholding sector-leading standards, delivering consistent service excellence, and always caring for colleagues, clients, and customers.
We are driven by a focus on environmental, social and governance (ESG) strategy, which is deeply embedded in our purpose, our values, and our actions. You can find out more about our ESG Strategy and how it contributes to community wellbeing and delivers ethical and sustainable business growth here Our tech-enabled, platform-driven operations ensure our operating model is highly efficient and scalable, with sound governance that transforms all group operations. You can find out more about how our customers
As an ESG-led facilities service leader, our goal is to continuously improve, challenging ourselves to raise our performance in all our service offerings.
By making a sustainable impact on the places we serve, and continuously producing high-quality investment returns, our vision is to become an ESG-driven facilities management business by 2025. We will achieve this in three ways – by being recognised as an employer of choice, by delivering essential value for money, and by extending our position as a trusted partner in the sectors we operate in.
We live and breathe these four customer-first values in the way we operate and conduct our services:
We are conscientious and attentive. Our work is accurate and complete. The details matter to us.
The customer comes first – we understand your needs. We care about our service. We are considerate and diligent.
We act with integrity at all times. We are dependable. We communicate openly and respectfully.
We work together as one team to support our customers, residents, and colleagues. We are responsive and immediate.
Nexgen Group collaborates with many companies across the country to build and preserve a welcoming, healthy environment. Discover who we have worked with over the years.