Just Ask Estate Services

We are specialists in the social housing sector through our Just Ask Estate Services brand.

commercial cleaners arriving at housing association

Our team is proven and trusted

Our team is proven and trusted in the delivery of high-quality, specialist facilities services to primarily public sector housing associations. From cleaning, and grounds maintenance, to Waking Watch Fire Safety services and more, we are driven by a core objective to make a tangible difference to the quality of life of the communities we serve.

A strong social mission makes us a facilities services provider with a difference, with community engagement central to our approach. This includes offering employment, education, and training opportunities to people in underrepresented groups. Our social mission is shared throughout our organisation – for example, our staff volunteer their time to improve living spaces for customers.

worker performing residential cleaning services


Our expertise, experience, and innovative cleaning techniques, ensure clean and bright spaces, using safe and sustainable methods and products. We take great pride in providing exceptional standards for our customers and communities and support our team with ongoing training to ensure the highest quality cleaning. Our in-house Training Academy is a British Institute of Cleaning Science (BICSc) accredited training centre, guaranteeing best practice, professional standards. Our comprehensive range of cleaning services includes:

– Daily cleaning
– Deep cleans
– Periodic cleans
– Specialist floor cleaning
– Litter picking
– Window cleaning
– High access and abseil
– Biohazards
– Void cleans
– Builders and sparkle cleans
– Graffiti removal

man on sit on lawnmower providing grounds maintenance services

Grounds maintenance

We create and maintain attractive and safe outside spaces that enhance the lives of customers and communities. Our team receive City and Guilds grounds maintenance training at our in-house Training Academy, giving them the skills and knowledge to perform their tasks to the highest professional standards. Our services include:

– Grass cutting
– Weed, moss and algae control
– Hedge, shrub and rose maintenance
– Tree management
– Kerb edge
– Flowerbeds and borders
– Sweeping
– Leaf control
– Rubbish and waste recycling
– Sharps collection

patrolled security officer in workplace

Waking Watch

We are one of the UK’s most trusted providers of Waking Watch and fire warden services for blocks of flats and other types of multi occupancy buildings, helping protect communities.

We offer UK-wide services to ensure your buildings are safe and monitored on-site overnight, to raise the alarm and help your residents evacuate in the event of a fire. Our highly skilled Waking Watch team are experienced, professional and customer service focused.

More about waking watch security services

Support services

We offer a comprehensive range of support services that add value to our customers and communities by helping you manage your buildings efficiently and effectively. These include:

– Consumables supply
– Bulk waste management
– Concierge services.


Get in touch

Want to have a chat about our extensive services? Complete this contact form to get in touch with us. We look forward to hearing from you!

Or call 0203 746 8500

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Our Accreditations

Nexgen Group collaborates with many companies across the country to build and preserve a welcoming, healthy environment. Discover who we have worked with over the years.

FPA Member Logo - Landscape Coloured Background
CE logo
BALI Accredited primary logo
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ISOQAR ISO 23624 -01
ISOQAR ISO 23624 -02
ISOQAR ISO 23624 -03
ISOQAR ISO 7577-04
ISOQAR ISO 7577-05
ISOQAR ISO 7577-06

Cleaning Services

Exceptional hygiene and environment services across multiple sectors.

Grounds Maintenance

Seasonal external space maintenance to communities and businesses.

Support Services

Delivering quality of life services to businesses and residents throughout the UK.